Troubleshooting Common Issues

Solutions for common CompareKit issues including widget visibility, comparison limits, quality improvements, and variant comparison settings.

Getting Started

Getting Started with CompareKit

Learn how to install, set up, and customize CompareKit to add AI-powered product comparisons to your Shopify store.

Getting Started

Customizing Your Compare Widget

A complete guide to customizing your CompareKit widget — from button styling and data sources to table colors and the live preview.

Getting Started

Does CompareKit Slow Down My Store?

CompareKit uses Shopify's Theme App Extension system, loads asynchronously, and processes comparisons server-side — so it won't slow down your store.

FAQ

How Does CompareKit Generate Comparisons?

Learn how CompareKit uses AI to generate product comparison tables, where it gets product data from, and how caching keeps things fast.

FAQ

Using Your Own AI API Key (BYOK)

Learn how to connect your own AI API key to CompareKit for unlimited comparisons. Includes setup instructions, supported providers, and links to get API keys and view models and pricing.

Getting Started

Plans & Billing: Understanding Your Comparison Limits

Learn how CompareKit's billing plans, usage limits, and billing cycle alignment work, and how to upgrade or downgrade your plan.

Getting Started

Can Customers Compare Products From Different Collections?

Yes — customers can search for and compare any products in your store, regardless of which collection they belong to.

FAQ